Growing Your Brand and Market Share

Welcome to the ultimate B2B Marketing Agency serving San Diego, Orange County, Los Angeles, San Jose, Sacramento and the Pacific Northwest (Portland, Seattle) as the most strategically biased Digital Marketing, Web Design and B2B Marketing Agency.  We gladly serve California and all 50 United States. Partner with a client centric B2B Market Agency that puts skin in the game… from strategic Telemarketing Services to Experiential Event Marketing.

This week’s post comes to us from Bryan Ong, author of A Marketing Blog by Marketing Journal. Mr. Ong relays the simple answer to growing both your brand and market share:

How to Grow Your Brand & Market Share

by Bryan Ong

April 22, 2010

Marketers and CEOs, how do you grow your brand or your company’s market share & sales volume? A few years ago, I posted on my blog titled ‘What is Your Marketing IQ?’ which has all the answers. The answer is actually quite simple, so simple that most don’t know the answer.

Most companies would think that the answer is to get existing customers to increase their purchase frequency i.e. buy more from you or by increasing customer loyalty. This is why so many companies allocate a substantial amount of their marketing budgets towards customer loyalty programs. But in fact, this is not true.

 

The answer to growth is to actually get more customers or buyers. This is not too hard to understand, imagine there are a 1000 people in your market and you have 700 people who are your customers. This is 70% of the market share and thus making you the market leader. Having 100 out of a 1000 people buying multiples times from you still doesn’t change the fact that you only have 10% market share. Simple, isn’t it?

If you are interested to know more about how brands grow, check out this book from Professor Byron Sharp titled ‘How Brands Grow‘.

There are a lot of marketing knowledge from this book where most marketers don’t know:

1. Growth in market share comes by increasing popularity; that is by gaining more buyers (of all types), most of whom are light customers buying the brand only occasionally.

2. Brands, even though they are usually slightly differentiated, mainly compete as if they are near lookalikes; but they vary in popularity (and hence market share.)

3. Brand competion and growth is largely about building two market based assets: physical availability and mental availability. Brands that are easier to buy – for more people, in more situations – have more market share. Innovation and differentiation (when they work) build market based assets, which last after competitors copy the innovation.

Stay tuned for more relevant content on creating world-class B2B Telesales, B2B telemarketing and B2B Inside Sales strategies.  We at SalesFish Brand Marketing & Sales thank you for joining us in our commitment to unwavering strategic planning, B2B brand marketing and B2B sales execution.

Call today and our “high-touch” dedicated team will assist you in assessing your strategic sales goals to tailor our B2B Telesales, B2B Telemarketing and Telemarketing Services to your specific needs.

SalesFish Net of Sales Services:

  • B2B Direct Sales, Channel Sales and Marketing Strategies
  • On-Site B2B Presentation, Negotiation and Sales
  • B2B Telemarketing and B2B Telesales Services
  • Cold Calls and Appointment Setting
  • Online Presentations and Webinars
  • Product Awareness and Announcement Calls
  • Primary Research: Quantitative and Qualitative Surveys
  • Experiential Event Marketing
  • Pre and Post-Event Calls
  • Audience Acquisition, Exhibit Sales and Sponsorship Sales

 

Lead Generation Ideas for Trade Shows

Welcome to SalesFish Experiential Event Marketing and Sales, California’s most strategically-biased event planning, event management, event marketing, sponsorship sales, exhibit sales, telemarketing services, and event marketing agency.

We serve Sacramento, San Francisco, San Jose, Los Angeles, Orange County, San Diego, Portland, and Seattle. We are very much at home in all 50 United States. Partner with a client centric B2B Market Agency that puts skin in the game… from strategic Telemarketing Services to Experiential Event Marketing.

Today’s Event Marketing post comes to us from Mike Thimmesch of www.skylinetradeshowtips.com.  Mr. Thimmesch offers great advice on lead generation for your trade show:

100 Trade Show Lead Generation Ideas

May 01, 2010 | Mike Thimmesch

For most exhibitors, lead generation is their #1 reason for exhibiting at trade shows.  Exhibit marketers want leads to replenish their sales pipeline, bring in new and repeat customers, and generate sales revenue.

So to help stoke the lead generation fires, here are 100 ideas to get you more leads at your upcoming trade shows, divvied up among 5 main areas:

Get more trade show leads by how you select shows

  1. Go to more trade shows outside your local region
  2. Go to more trade shows, in your best vertical markets
  3. Go to more trade shows, in foreign countries
  4. Go to fewer trade shows, but put more effort into booth staff preparation and promotions for each remaining show
  5. Exhibit at trade shows where your buyers are
  6. Track leads to determine and expand in the shows with the best ROI
  7. Evolve show selection to match changes in company’s best vertical markets

Get more trade show leads with your exhibit design

  1. Get a bigger booth
    1. Get a booth space closer to the hub of traffic, or by a bigger competitor
    2. Get a corner booth space
    3. Backlight your trade show display graphics
    4. Design your exhibit to more boldly and clearly say why attendees will benefit from working with you
    5. Put fewer elements on your exhibit, but make the remaining images and messages bigger and more concise
    6. Use graphics with images and benefits that appeal more directly to attendees at your vertical market shows
    7. Put benefit statements on your trade show exhibit graphics
    8. Replace your tired old display with a new trade show exhibit
    9. Make your exhibit architecture more inviting to enter
    10. Pick more exciting colors on your exhibit
    11. Bring fewer products, such as only your most popular products, to minimize clutter
    12. Get a taller exhibit
    13. Add more lighting
    14. Put messages on your flooring
    15. Avoid an exhibit that looks like everyone else
    16. Keep your booth neat and clean throughout the show
    17. Move interesting equipment and technology to the outside of the booth
    18. Use a theme that gets attention and memorably ties into your competitive advantage or offering
    19. Match your exhibit message to your other marketing materials

Get more trade show leads with pre-show promotions

  1. Send an inexpensive postcard offering a free gift in your trade show booth
    1. Run a banner ad on the show website
    2. Send a pre-show email blast to your clients and top prospects located close to the show location
    3. Put stickers with booth location and show info on all outgoing mail
    4. Email invitation to a pre-show microsite with targeted messages and offers
    5. Have your sales people invite their prospects to visit your booth and set up meetings in advance
    6. Send an email invitation to the show’s pre-registered attendee list for this year, and the registered attendee list from last year
    7. Use social media to reach more attendees
    8. Send half of something of value to attendees before the show, and promise to give the other half in your booth
    9. Contact your industry press and tell them about the innovative new product you will be introducing at the show
    10. Put your booth number on all your pre-show promotions: email, mail, ads, website
    11. Design more creative and compelling pre-show promotions to cut through the mailbox clutter
    12. Invite top prospects to lunch or dinner at the show
    13. Send a pre-show promotion offering a more valuable gift in the booth, but not to the entire list, but only to the subset of show attendees that match your target audience
    14. Send free tickets to the trade show to clients and best prospects
    15. Post your trade show schedule on your website with a link to sign up for appointments
    16. Ask the show for additional promotional opportunities

Get more trade show leads with at-show promotions and activities

  1. Introduce a new product at the trade show
    1. Add motion to your exhibit
    2. Offer food, especially if it smells good, like baking cookies
    3. Offer drinks to your booth visitors
    4. Give your attendees something entertaining and fun to do
    5. Do an engaging demo in your booth
    6. Get your client to hold your product
    7. Go beyond sight to appeal to attendees’ sense of smell, sound, taste, and touch
    8. Add interactivity
    9. Run presentations or video loops on large video monitors
    10. Offer healthy food, not just candy
    11. Put out a candy or chocolate dish to slow down attendees long enough to engage them
    12. Offer in-booth massages
    13. Give a free sample of your product
    14. Give a free sample of a product made with your product
    15. Hire a celebrity for your booth, where the celebrity is popular with your target audience at the show
    16. Hire a celebrity lookalike for your booth, where the celebrity is popular with your target audience at the show
    17. Giveaway something useful to your target audience
    18. Hire a performer, such as a magician, to attract attention to your booth
    19. Have a raffle, sweepstakes, money machine or a game
    20. Hold a press conference if you have newsworthy news
    21. Sponsor something highly visible at the show
    22. Have a contest for attendees in your booth
    23. Get signage in the show hall promoting your booth presence
    24. Offer a show special or discount
    25. Get someone from your company to be a speaker at the show
    26. Give presentations or educational sessions in your booth
    27. Do door drops that target only show attendees at their hotel rooms
    28. Pay to include an invite or a gift in the official show bag each attendee gets
    29. Put an ad in the show book
    30. Brand your staffers with outfits or similar attire
    31. Offer one really big prize (worth thousands of dollars) to get more attention

Get more trade show leads with better booth staffing

  1. Bring more booth staffers
    1. Bring booth staffers who actually want to be there
    2. Hold a contest to reward the staffers who take the highest quantity of qualified leads
    3. Leave your wallflowers at home
    4. Train your booth staff how to work a trade show booth
    5. Communicate to your staff the company’s goals and your expectations of them in the booth
    6. Don’t use booth staffing as a training ground for brand-new employees
    7. Ask visitors open-ended questions and listen to their answers
    8. Get faster at recording each lead by not writing down every visitor’s name and address, but instead using a badge scanner
    9. Have enough badge scanners to avoid lines with your booth staffers in busy times
    10. Bring crowd gatherers (not booth babes)
    11. Smile
    12. Keep your booth staffers fresh by giving them regular breaks
    13. Learn to more quickly disengage with unqualified attendees
    14. Thoroughly train your booth staffers on the new products you are introducing at the show or just introduced recently
    15. Make friends with your neighboring exhibitors, and refer attendees back and forth
    16. Bring your top management to booth staff, and tell attendees they will be there
    17. Get staffers out of the bowels of your booth and out to the edge of the aisle
    18. Don’t sit down in your booth, unless you are talking with visitors
    19. Don’t hide behind tables
    20. Instead of giving away literature, offer to mail it to attendees, and get their contact info
    21. Prepare your booth staffers with several good engaging questions
    22. Arm your booth staffers with answers to common objections

100.Train your booth staffers to know your products and how they solve your clients’ problems

Which of these 100 ideas will you choose?  Perhaps you are already doing several yourselves.  Some can be combined to be used simultaneously.  It’s a long list, and there’s no way anyone can do all 100.  Some of them even contradict each other.

Yet as Bob Milam advises, while knowing a lot of tactics is useful, knowing which tactics to use and when to use them is even more useful.  Determine your strategy first, then choose among these trade show tactics the most appropriate ones to support your strategy and generate more leads.

Also, while I’ve listed many tactics to get more leads, of course you need to also strive for getting higher quality leads.  And if you can do both, go to the head of the class.

Stay tuned for future relevant Event Planning, Event Management, Event Marketing, Exhibit Sales and Sponsorship Sales content.

We at SalesFish Event Marketing & Sales thank you for joining us in our commitment to unwavering Strategic Event planning, Event Management, B2B telemarketing, B2B Tele-Sales, B2B Inside Sales, Sponsorship Sales, Exhibit Sales, Audience Acquisition, Brand marketing and Execution.

The SalesFish team brings more than 30 years’ experience, and more importantly, extreme focus in each of the following disciplines:

  • Event Management, Planning and Marketing / Advertising: Positioning, Branding, Brand Identity Marketing, Creative, Public Relations, Advertising, Direct Response, Multi-Media, Interactive Media, Promotional and Web Design
  • Event Strategy, Logistics, Event Planning and Event Training
  • Experiential Event Marketing
  • Comprehensive Event Registration (online/onsite) and On-Site Event Production (lighting, sound, staging, talent)
  • Pre- and On-Site Real Time Statistical Data and Market Research
  • Event Sales Activities and Fulfillment (reporting, Sales Activities, B2B Tele-Sales activities, B2B telemarketing services, Audience Acquisition, Exhibit Sales, Sponsorship Sales and Post-Show follow-up)

We welcome the chance to cast your net in the area of Event Management, Event Branding, Event Marketing, Event Sales, Event Promotion and Execution.

Call today and Catch More!

 

 

Sales Training & The Big Game

Welcome to SalesFish Brand Marketing & Sales, the most strategically biased B2B Telesales, B2B Telemarketing, B2B Inside Sales Agency and B2B Marketing Agency serving Sacramento, San Francisco, San Jose, Los Angeles, Orange County, San Diego, Pacific Northwest (Bend, Portland, Seattle) and all 50 United States. Partner with a client centric B2B Market Agency that puts skin in the game… from strategic Telemarketing Services to Experiential Event Marketing.

Most companies have every intention of being successful, continually growing and even more so they want to be GREAT companies. At the same time, a majority of organizations fail to adequately budget for training. What you say?  Yes, training.

Our belief is that if companies spend more monies on internal training activities such as team building, sales and service training, culture transformation etc., they’ll see a tenfold return on their investments.

How quickly seasoned B2B sales professionals forget that their people are their brand! Your people carry the personality, attitude, confidence, message and relationship for your company.

Marketing strategies and persona are good things but having your people “live” out those same strategies and persona prior to external events is even more critical.

We all know professional athletes spend a relentless amount of time training.  And that’s because they want to be the very best at what they do to make it to the “Big Game.” Should a business professional be any different? We see the connection between pro athlete’s film study and the preparation it takes to have an elite Telemarketing Services team!

May we suggest that if you don’t already have an internal training program you adopt one that best fits your company’s needs and goals.

Stay tuned for more relevant content on creating world-class B2B Telesales, B2B telemarketing and B2B Inside Sales strategies.  We at SalesFish Brand Marketing & Sales thank you for joining us in our commitment to unwavering strategic planning, B2B brand marketing and B2B sales execution.

Call today and our “high-touch” dedicated team will assist you in assessing your strategic sales goals to tailor our B2B Telesales, B2B Telemarketing and Telemarketing Services to your specific needs.

SalesFish Net of Sales Services:

  • B2B Direct Sales, Channel Sales and Marketing Strategies
  • On-Site B2B Presentation, Negotiation and Sales
  • B2B Telemarketing and B2B Telesales Services
  • Cold Calls and Appointment Setting
  • Online Presentations and Webinars
  • Product Awareness and Announcement Calls
  • Primary Research: Quantitative and Qualitative Surveys
  • Experiential Event Marketing
  • Pre and Post-Event Calls
  • Audience Acquisition, Exhibit Sales and Sponsorship Sales

 

 

 

The Best Mobile Apps in the Sales Industry

Welcome to SalesFish Brand Marketing & Sales, the most strategically biased B2B Telesales, B2B Telemarketing, B2B Inside Sales Agency and B2B Marketing Agency serving Sacramento, San Francisco, San Jose, Los Angeles, Orange County, San Diego, Pacific Northwest (Bend, Portland, Seattle) and all 50 United States. Partner with a client centric B2B Market Agency that puts skin in the game… from strategic Telemarketing Services to Experiential Event Marketing.

Lauren Carlson of SoftwareAdvice.com shares her favorite apps on mobile devices for salespeople in any industry.  Ms. Carlson lists the best apps that aid B2B sales and marketing people such as field agents staying in touch with the office, organizing business cards, collaborating documents and building presentations all with their mobile devices.

Not only do the apps help with sales, they also assist with tracking daily expenses, travel, checking sales performance data and general CRM.

 

Stay tuned for more relevant content on creating world-class B2B Telesales, B2B telemarketing and B2B Inside Sales strategies.  We at SalesFish Brand Marketing & Sales thank you for joining us in our commitment to unwavering strategic planning, B2B brand marketing and B2B sales execution.

Call today and our “high-touch” dedicated team will assist you in assessing your strategic sales goals to tailor our B2B Telesales, B2B Telemarketing and Telemarketing Services to your specific needs.

SalesFish Net of Sales Services:

  • B2B Direct Sales, Channel Sales and Marketing Strategies
  • On-Site B2B Presentation, Negotiation and Sales
  • B2B Telemarketing and B2B Telesales Services
  • Cold Calls and Appointment Setting
  • Online Presentations and Webinars
  • Product Awareness and Announcement Calls
  • Primary Research: Quantitative and Qualitative Surveys
  • Experiential Event Marketing
  • Pre and Post-Event Calls
  • Audience Acquisition, Exhibit Sales and Sponsorship Sales

 

Make the Most Out of Internet Advertising for Your Business

Welcome to the ultimate B2B Marketing Agency serving San Diego, Orange County, Los Angeles, San Jose, Sacramento and the Pacific Northwest (Portland, Seattle) as the most strategically biased Search Engine Marketing, Search Engine Optimization, Digital Marketing, strategic Telemarketing Services and B2B Lead Generation Agency.  We gladly serve California and all 50 United States.

This blog post comes to us from Jason Cliff of Smart Business Media (951-808-7378):

Internet advertising as we know it is changing rapidly. Just a few years ago Google pay per click was all the rage and we could reach new customers for around $1.00 per click.

As more and more people entered this market the key word costs escalated to an average of $5.00 to $7.00 per click.  Clicks do not necessarily convert into sales so it become possible to spend $50.00 or more to turn a click into a new customer.

For most products this was not a profitable proposition. Everyone retreated back to the marketing that they were familiar with: Direct Mail, E-mail, Newspapers, and possibly radio and television.  As pay per click or PPC became all the rage and prices skyrocketed, SEO (search engine optimization) and SEM (search engine marketing) became the rage and, if done properly, continued to pay unparalleled dividends.

 

It takes a very sophisticated approach to master SEO. Unfortunately, the marketplace has been flooded with every Tom, Dick, and Harry promising the world for $300 per month.  Unless Tom, Dick and Harry are committed to going bankrupt, it is impossible to provide the level of service, technology, and skill to maintain your top placement for $300.

You have probably been turned off of SEO because of all the empty promises that you received.  The fact is that you get what you pay for (this never seems to change, and I am sure that you can apply this fact to your industry).  It takes a significant amount of skill, research, dedication, and elbow grease to get you to the top and keep you at the top. But when you look at the costs to achieve this, 9 out of 10 times you will find a significant ROI for being at the top of the search engine food chain. Your phone should ring off the hook.

As the economy continued to dip and Social Marketing grew in relevance, Facebook became the place to put your ads.  We were personally seeing clicks as low as $.50 and impressions as low as $.60 per 1000.  And it was quality traffic.

Now that Tom, Dick and Harry agency has found out about this, they flooded the market with ridiculous per click budgets and driven the cost out of a positive ROI. My point is that the internet has proven to be a spectacular place to reach new customers if you catch a trend at the beginning of a wave, but as soon as it goes main stream the costs skyrocket and it becomes a battle to make these campaigns positive.

Then you get these offshore digital agencies and one-man-shops working out of their garages that have no idea what is involved in creating long term profits for their customers destroying the market.  We have seen this happen with the last 3 major trends in digital marketing and we want you to be aware of what is happening in the marketplace.

If you are looking for a way to increase your sales, increase your ROI, and increase your market share you need to investigate the company that you are doing business with.  If you are going to trust the growth of your company to another company it is worth doing a little research and finding out their success rate.

 

A good B2B marketing agency is going to advise you of the most current trends and use every dollar of your budget effectively.  It is impossible to achieve an optimized campaign using only one channel.  The best B2B marketing agencies are going to use a mix of channels: direct mail, email, ppc, seo, social, mobile, etc. to find the mix that delivers you the most qualified customers. Generating qualified warm B2B Leads to feed the Telemarketing Services team.

If you are working with someone who can only provide one piece of the puzzle just be aware that there are 5 other channels that have customers that are not being reached. Nothing can replace skill, and integrity.

When you work with us you are working with a company that takes it personally to achieve success.  We do not have 100 clients behind you paying $100 per month. We have a few clients and do everything possible to make them successful.

Stay tuned! We at SalesFish Brand Marketing & Sales, B2B Marketing Agency, Advertising Agency, Interactive Agency, Digital Marketing Agency, Web Design Agency, B2B telemarketing, B2B Tele-Sales and B2B Insides Sales thank you for joining us in the commitment to unwavering strategic B2B marketing and sales.

Fish around our site and “Improve your Net”

www.salesfish.com