The Value of Mistakes

    The Value of Mistakes

    Welcome to SalesFish Brand Marketing & Sales, the most strategically biased B2B Marketing Agency, telemarketing services, telemarketing companies (sales agency) and digital marketing companies, serving Orange County, Los Angeles, San Jose, Sacramento and the Pacific Northwest (Bend, Portland, Seattle). We gladly serve California and all 50 United States!

    Failure may not be an option, but it is a specter that stalks the psyche of those who endeavor to start, own or run a business. Most businesspeople try hard to avoid what the world considers failure, but if one chooses to see the value in setbacks, failure loses its sting. “Where there is fear of failure, there is failure,” said General George Patton.

    Muhammad Ali said, “To be a champion, fight one more round.” JFK said, “Only those who dare to fail greatly can ever achieve greatly.” Most people will experience failure on the path to success, and it could even be said that setbacks are prerequisites to success.

    Here are a few benefits we gain from “failure” that can ultimately lead to success:

    • Perseverance: A gritty determination to keep going no matter the obstacles is often what separates those who win from those who quit. If we refuse to be beaten, then we never will be. The more we “fail,” the more perseverance we develop, and the more likely we are to find success. A speech Rocky Balboa gave his son in Rocky VI is apropos:

    “Let me tell you something you already know. The world ain’t all sunshine and rainbows. It is a very mean and nasty place and it will beat you to your knees and keep you there permanently if you let it. You, me, or nobody is gonna hit as hard as life. But it ain’t how hard you hit; it’s about how hard you can get hit, and keep moving forward. How much you can take, and keep moving forward. That’s how winning is done! Get up and keep moving forward.”

    • Knowledge: One of the most valuable benefits of setbacks is the opportunity to learn and adapt. “Success can only be achieved through repeated failure and introspection,” according to Soichiro Honda, founder of Honda Motors. “The wise learn many things from their foes,” said ancient Greek playwright Aristophanes.
    • Resourcefulness: Former Navy Seal Richard Marchinko wrote that, “Mistakes are messengers, telling us that we have not yet fully understood the situation. Every mistake is an opportunity to correct the course of action…yesterday’s solutions are today’s mistakes, and today’s mistakes are tomorrow’s innovations.” Resourcefulness is knowledge and introspection put into action. It means doing things differently, and creatively adjusting your thinking and your strategies.

    Call SalesFish today and our high-touch, dedicated team will assist you in assessing your strategic sales goals, and the marketing and sales tactics best suited to your specific needs. And, yes, we will also advise you on the best A.I. tools that actually work and complement the real people in your business!


    Stay tuned for more relevant content on creating world-class digital marketing strategies and B2B telemarketing sales strategies. We at SalesFish Brand Marketing & Sales thank you for joining us in our commitment to unwavering strategic planning, B2B brand marketing and B2B sales execution.

    Call today and our “high-touch” dedicated team will assist you in assessing your strategic sales goals to tailor our marketing and sales tactics to your specific needs.

    SalesFish B2B Telemarketing Services

    SalesFish Net of Sales Services:

    • B2B Direct Sales, Channel Sales and Marketing Strategies
    • On-Site B2B Presentation, Negotiation and Sales
    • B2B Telemarketing and B2B Telesales Services
    • Cold Calls and Appointment Setting
    • Online Presentations and Webinars
    • Product Awareness and Announcement Calls
    • Primary Research: Quantitative and Qualitative Surveys
    • Experiential Event Marketing
    • Pre and Post-Event Calls
    • Audience Acquisition, Exhibit Sales and Sponsorship Sales
    Using Content to Drive Conversions

    Using Content to Drive Conversions

    Welcome to SalesFish Brand Marketing & Sales, the most strategically biased B2B Marketing Agency, telemarketing services, telemarketing companies (sales agency) and digital marketing companies, serving Orange County, Los Angeles, San Jose, Sacramento and the Pacific Northwest (Bend, Portland, Seattle). We gladly serve California and all 50 United States!

    No matter how much content you may be generating to promote your business, you also have to think about the bottom line. Is your content driving a sufficient level of conversions? Here are some tips on creating content, which will be powerful in achieving this crucial aim!

    • Focus on one thing. Content usually is more effective if it is emphasizing a single call to action, rather than multiple goals. You will increase the probability of conversions if you guide the readers along a journey towards taking just one critical step. Don’t distract them in a way that dissipates their energy in multiple directions.
    • Practice balanced link building. This point of keeping a proper focus with your content is prominently displayed when it comes to the important topic of link building. While it is recognized that lots of links can often be a factor in building a strong SEO rating for your website, don’t overdo it! When link building gets out of balance, conversions rates tend to go way down. Readers have too high of a chance of being taken away from your site before they even reach your primary call to action!
    • Tap the power of association. In some cases your readers may be further convinced of your legitimacy and take your call to action if they see you associating with someone they already recognize. If is often valuable for a growing business to try to work with name brands while their own brand is not yet well known. Equally effective can be personal communications, such as interviews with prominent people within an industry. Although they are not always so easy to obtain, these types of relationships can be effective at increasing brand awareness and a higher conversion ratio. If you are fortunate enough to have some of these valuable connections, keep an appropriate amount of energy focused on maintaining them.
    • Speak to needs. You website calls to action will be more effective when readers feel that you deeply understand their needs and wants. The public tends to more strongly trust people who are genuinely empathetic with their day-to-day problems. So establish a genuine rapport! What issues might they be struggling with, and have you had any similar challenges? If so, how did you more successfully navigate the hazardous terrain?  It might even be possible for you to describe how one of the products or services that your company currently offers helped you with your own tricky situation! This could be a great opportunity to engage in some compelling story telling based on real life. A story which closes with a convincing call to action in a timely manner!

    Call SalesFish today and our high-touch, dedicated team will assist you in assessing your strategic sales goals, and the marketing and sales tactics best suited to your specific needs. And, yes, we will also advise you on the best A.I. tools that actually work and complement the real people in your business!


    Stay tuned for more relevant content on creating world-class digital marketing strategies and B2B telemarketing sales strategies. We at SalesFish Brand Marketing & Sales thank you for joining us in our commitment to unwavering strategic planning, B2B brand marketing and B2B sales execution.

    Call today and our “high-touch” dedicated team will assist you in assessing your strategic sales goals to tailor our marketing and sales tactics to your specific needs.

    SalesFish B2B Telemarketing Services

    SalesFish Net of Sales Services:

    • B2B Direct Sales, Channel Sales and Marketing Strategies
    • On-Site B2B Presentation, Negotiation and Sales
    • B2B Telemarketing and B2B Telesales Services
    • Cold Calls and Appointment Setting
    • Online Presentations and Webinars
    • Product Awareness and Announcement Calls
    • Primary Research: Quantitative and Qualitative Surveys
    • Experiential Event Marketing
    • Pre and Post-Event Calls
    • Audience Acquisition, Exhibit Sales and Sponsorship Sales
    How Content Marketing Makes (or Breaks) the Sale

    How Content Marketing Makes (or Breaks) the Sale

    Welcome to SalesFish Brand Marketing & Sales, the most strategically biased B2B Marketing Agency, telemarketing services, telemarketing companies (sales agency) and digital marketing companies, serving Orange County, Los Angeles, San Jose, Sacramento and the Pacific Northwest (Bend, Portland, Seattle). We gladly serve California and all 50 United States!

    Getting on page #1 of Google or having 20,000 Likes on a given social media platform won’t get you anywhere. Email newsletters are destined for the trash, and all your efforts will be in vain—all of this will be true IF your content is stiff, boring, stale, lifeless. Without great, living content, even the most well-funded marketing efforts will fall flat.

    You’ve probably heard it before: Content is king. ANY marketing medium is only as good as its content, including the way you use the written word, images, audio, and video to tell a story.

    Ever hear someone say something like, “He was good looking, but boring as a cardboard waffle,” or “I thought she was cute till she started talking”? It’s easy to focus your marketing on being seen, but form without substance won’t get results. WHAT you say is even more important than where you say it. HOW you say it is paramount.

    According to the Content Marketing Institute (CMI):

    “Content marketing is a…technique of creating and distributing relevant and valuable content to attract, acquire, and engage a clearly defined and understood target audience—with the objective of driving profitable customer action. Basically, content marketing is the art of communicating with your customers and prospects without selling. It is non-interruption marketing. The essence of this content strategy is the belief that if we, as businesses, deliver consistent, ongoing valuable information to buyers, they ultimately reward us with their business and loyalty…Consumers have simply shut off the traditional world of marketing. They own a DVR to skip television advertising, often ignore magazine advertising, and now have become so adept at online ‘surfing’ that they can take in online information without a care for banners or buttons (making them irrelevant). Smart marketers understand that traditional marketing is becoming less and less effective by the minute, and that there has to be a better way. Thought leaders and marketing experts from around the world…have concluded that content marketing isn’t just the future, it’s the present.” (What is Content Marketing? If You’re Not Content Marketing, You’re Not Marketing)

    If you’re constantly pitching your products and services without offering something of value or interest to your audience, you are going to turn people away. However, if you’re educating, entertaining and engaging people with great content, you will see returns.  Here are a few stepwise tips, based on the “AIDA” model to help you understand how content marketing leads to a sale, without giving the appearance of selling:

    A: Get Attention—right away!

    You will either catch or lose your audience within a few seconds. Don’t start your website, advertising, posts or updates touting your features or explaining who YOU are. Start with a gripping headline and an introductory paragraph that answers the question, “Why should I care?” Why are people searching for your services or products anyway, and what is their emotional state? Meet them at that place. Someone searching for “specialty coffee shop” is going to be in a very different state of mind than someone searching for “off-road vehicle repair.”

    I: Draw the reader in and generate Interest.

    Capitalize on the attention you’ve gained with interesting, compelling, and educational content. “According to the Roper Public Affairs, 80% of business decision makers prefer to get company information in a series of articles versus an advertisement. 70% say content marketing makes them feel closer to the sponsoring company, while 60% say that company content helps them make better product decisions. Think of this—what if your customer looked forward to receiving your marketing? What if when they received it, via print, email, website, they spent 15, 30, 45 minutes with it?” (CMI)

    D: Compel the reader to make a Decision.

    Your content should be so compelling and informative that the reader will decide that they simply must know more, that your company has what it takes to meet their needs.  They may not yet be ready to buy—they may not even act for months—but if you can get them to decide that you are worth further consideration, then your content is working. You will have Top of Mind Awareness (TOMA), and they will act when they eventually need what you offer.

    A: Lead the reader to take Action.

    Provide your reader/visitor with a simple, non-threatening way to get more information, or gain access to an exclusive benefit. Make it easy and obvious, but don’t always go straight for the “Buy Now” button. Offer white papers, free consultations, free samples and other resources, along with the option to buy. Some people act in small steps, nibbling before they bite, so don’t try to set the hook too early.

    Content marketing is a specialized skill; you may hire someone who knows how to build a gorgeous website or who knows Facebook inside and out, but if they are not a great content writer, then your marketing will fall short. Make sure that your sales and marketing team includes a Content Marketing specialist!

    Call SalesFish today and our high-touch, dedicated team will assist you in assessing your strategic sales goals, and the marketing and sales tactics best suited to your specific needs. And, yes, we will also advise you on the best A.I. tools that actually work and complement the real people in your business!


    Stay tuned for more relevant content on creating world-class digital marketing strategies and B2B telemarketing sales strategies. We at SalesFish Brand Marketing & Sales thank you for joining us in our commitment to unwavering strategic planning, B2B brand marketing and B2B sales execution.

    Call today and our “high-touch” dedicated team will assist you in assessing your strategic sales goals to tailor our marketing and sales tactics to your specific needs.

    SalesFish B2B Telemarketing Services

    SalesFish Net of Sales Services:

    • B2B Direct Sales, Channel Sales and Marketing Strategies
    • On-Site B2B Presentation, Negotiation and Sales
    • B2B Telemarketing and B2B Telesales Services
    • Cold Calls and Appointment Setting
    • Online Presentations and Webinars
    • Product Awareness and Announcement Calls
    • Primary Research: Quantitative and Qualitative Surveys
    • Experiential Event Marketing
    • Pre and Post-Event Calls
    • Audience Acquisition, Exhibit Sales and Sponsorship Sales
    Sales: It’s Not About You

    Sales: It’s Not About You

    Welcome to SalesFish Brand Marketing & Sales, the most strategically biased B2B Marketing Agency, telemarketing services, telemarketing companies (sales agency) and digital marketing companies, serving Orange County, Los Angeles, San Jose, Sacramento and the Pacific Northwest (Bend, Portland, Seattle). We gladly serve California and all 50 United States!

    There is one small word in the English lexicon that will kill a sale faster than any other. That word is “I.” Its close cousins me, we, us and our can also derail a deal faster than anything else. These short, but powerful, words will bounce visitors right off your website, hasten your mailer’s journey to file 13, compel viewers and listeners to change the station. No bueno.

    It’s understandable that most businesses want to share THEIR stories, put themselves in front of the camera, hear their own voices online. But is talking about yourself any way to start a relationship? Dale Carnegie didn’t think so. In his classic guide, How to Win Friends and Influence People, first published in 1936, he outlined “Six ways to make people like you”:

    1. Become genuinely interested in other people.
    2. Smile.
    3. Remember that a person’s name is, to that person, the sweetest and most important sound in any language.
    4. Be a good listener. Encourage others to talk about themselves.
    5. Talk in terms of the other person’s interest.
    6. Make the other person feel important—and do it sincerely.

    Technology has changed our communications media, but it hasn’t changed our basic psychology. If anything, digital media have made your prospects more self-focused since with social media, “all the world’s a stage.” Your audience wants to be heard, known and understood—they want to have their stories told and to have others say, “You’re interesting.” Put them into the spotlight first, and they’ll be more likely to stick around to find out about you and your business.

    Since you generally have just a few seconds to grab someone’s attention before they divert it elsewhere, it’s essential that you immediately establish: “I get you. I understand what you want and need.” Before you start giving solutions, demonstrate that you can relate to how they are feeling in that moment. Once you make that connection and your prospects feel understood, you can start to show how your products or services are relevant to their lives.

    Here are a few simple things you can do to put the spotlight where it belongs:

    • Whether you’re writing website content, an ad or a video script, start with the word “you.” It’s a good way to start a draft with the right focus.
    • Next time you go onto your social media pages, remember this mantra: “Like, comment, share.” Visit other people’s sites, “Like” their pages and leave them with a friendly comment. Share their content on your page. Social media may be 21st Century, but the principles behind it are timeless—it’s still all about how to win friends and influence people.
    • Become a student of marketing, a critic of ads. Evaluate all the marketing communications you run across today in the light of their focus: are they establishing rapport with their audiences, or talking all about themselves? You’ll soon find yourself paying attention to ads, rather than trying to tune them out. You’ll look at websites with a critical eye. It’s actually pretty fun to study other companies’ marketing and it will help you make yours better.

    The truth is that it’s not about you. It’s about the customers you’re trying to win and the public you want to influence. Good salespeople know that every marketing communication—from print ads to website home page copy—needs to begin with telling their story, not yours. Put the customer in the spotlight and they will want to know more about you. The best way to get attention is to first give attention.

    Call SalesFish today and our high-touch, dedicated team will assist you in assessing your strategic sales goals, and the marketing and sales tactics best suited to your specific needs. And, yes, we will also advise you on the best A.I. tools that actually work and complement the real people in your business!


    Stay tuned for more relevant content on creating world-class digital marketing strategies and B2B telemarketing sales strategies. We at SalesFish Brand Marketing & Sales thank you for joining us in our commitment to unwavering strategic planning, B2B brand marketing and B2B sales execution.

    Call today and our “high-touch” dedicated team will assist you in assessing your strategic sales goals to tailor our marketing and sales tactics to your specific needs.

    SalesFish B2B Telemarketing Services

    SalesFish Net of Sales Services:

    • B2B Direct Sales, Channel Sales and Marketing Strategies
    • On-Site B2B Presentation, Negotiation and Sales
    • B2B Telemarketing and B2B Telesales Services
    • Cold Calls and Appointment Setting
    • Online Presentations and Webinars
    • Product Awareness and Announcement Calls
    • Primary Research: Quantitative and Qualitative Surveys
    • Experiential Event Marketing
    • Pre and Post-Event Calls
    • Audience Acquisition, Exhibit Sales and Sponsorship Sales
    The River of Doubt

    The River of Doubt

    Welcome to SalesFish Brand Marketing & Sales, the most strategically biased B2B Marketing Agency, telemarketing services, telemarketing companies (sales agency) and digital marketing companies, serving Orange County, Los Angeles, San Jose, Sacramento and the Pacific Northwest (Bend, Portland, Seattle). We gladly serve California and all 50 United States!

    The great ex-president, a self-made bull moose of a man lay against a fallen log, his face gaunt and pale. “Leave me and save yourselves!”

    In 1914, Teddy Roosevelt and his son, Kermit, were nearing the end of an epic trip to explore the most mysterious and daunting tributary of the majestic Amazon River. Originally named Rio da Dúvida (River of Doubt in Portuguese) before being re-christened the Rio Roosevelt, the river’s winding waters snaked through nearly impassable jungle, with imposing rapids and waterfalls.

    The expedition was lost and running out of supplies; the situation was dire. Just days ago, Roosevelt had slipped on the riverbank and sustained a gash on his leg, which was now infected. He was weakened to the point of being unable to go on. But his son Kermit was forged of similar steel as his father and refused to let him perish in the “Heart of Darkness.” With Kermit half carrying his father, the intrepid pair limped their way back to an inhabited area, where Teddy was able to receive care for his wound.

    There’s a good lesson in this fascinating story for your business: When you’re ready to give up…don’t. There’s always a solution to virtually any problem, even the solution involves reaching out for help. For example, you may have lofty goals but a humble marketing budget. Reaching those goals may seem out of reach, but what if you could find another business to go in on some advertising with you? Perhaps a print ad is too expensive for your business, for example, but could afford to split the cost on a co-branded ad campaign? Working together, companies can achieve more than they can alone!

    After Teddy and his son returned to the U.S., some were skeptical about the River of Doubt account they shared. Teddy took on his critics in a presentation sponsored by the National Geographic Society and proved their doubts misguided. In 1927 American explorer George Miller Dyott led a second trip down the river, independently confirming Roosevelt’s discoveries.

    Make your marketing an adventure and don’t be afraid to explore options that can take you further than you could imagine! Be resourceful, don’t give up and seek ways to collaborate with others, and you’ll navigate your way through the jungle of business success.

    To read the full story of this adventure, you can read T.R.s account of the expedition, Through the Brazilian Wilderness or the excellent River of Doubt: Theodore Roosevelt’s Darkest Journey by Candice Miller.

    Call SalesFish today and our high-touch, dedicated team will assist you in assessing your strategic sales goals, and the marketing and sales tactics best suited to your specific needs. And, yes, we will also advise you on the best A.I. tools that actually work and complement the real people in your business!


    Stay tuned for more relevant content on creating world-class digital marketing strategies and B2B telemarketing sales strategies. We at SalesFish Brand Marketing & Sales thank you for joining us in our commitment to unwavering strategic planning, B2B brand marketing and B2B sales execution.

    Call today and our “high-touch” dedicated team will assist you in assessing your strategic sales goals to tailor our marketing and sales tactics to your specific needs.

    SalesFish B2B Telemarketing Services

    SalesFish Net of Sales Services:

    • B2B Direct Sales, Channel Sales and Marketing Strategies
    • On-Site B2B Presentation, Negotiation and Sales
    • B2B Telemarketing and B2B Telesales Services
    • Cold Calls and Appointment Setting
    • Online Presentations and Webinars
    • Product Awareness and Announcement Calls
    • Primary Research: Quantitative and Qualitative Surveys
    • Experiential Event Marketing
    • Pre and Post-Event Calls
    • Audience Acquisition, Exhibit Sales and Sponsorship Sales
    Outsourced Sales: Costs, Benefits, Challenges & More

    Outsourced Sales: Costs, Benefits, Challenges & More

    Businesses around the world continually look to streamline their operations, with the ultimate goal of saving money on overhead costs. Cost-effective strategies can improve profitability, and nowhere is this more important than in sales. Outsourced sales operations are being adopted by companies of every size and type, allowing them to reach new audiences, reduce risk, and generate leads. With this cost-saving opportunity, an outsourced sales team can transform sales operations, leading to improved revenue streams and new customers by leveraging the power of a dedicated staff.

    In this guide, we’ll explore the concept of sales outsourcing, including outsourced telemarketing services. Then, we’ll investigate how this practice can save money, improve efficiency, and stimulate business growth.

    Sales Outsourcing: An Overview

    In simple terms, sales outsourcing is turning over the sales operations (or a part of them) to an outside agency or individual. There are many outsourcing service providers, each with their own unique way of conducting these operations. Such providers have extensive training and protocols, and many employ advanced technologies to track customer engagements, providing detailed data to the clients they are working for.

    Can Third-Party Resources Really Improve Sales Processes?

    When one thinks of using a third-party sales resource to improve the operation, many companies tend to misunderstand the value inherent in this type of arrangement. Trying to revamp the sales model without farming out to a third party can often lead to trouble. Examples of potential pitfalls companies may experience when trying to save money on sales costs include:

    • Utilizing indirect sales providers and services, such as product/service resellers or so-called “solution partners”.
    • Handing over inside sales to employees not qualified or experienced enough to handle the unique tasks. Imagine what would happen if your product engineers also handled sales functions, including reaching out to potential customers – doing so could be a recipe for disaster.
    • Trying to create new opportunities by adding commission-only professionals or agents to the mix.

    In a loose sense, the above examples are forms of outsourcing, but the reality is that these three examples are situations a smart company will avoid whenever possible. Effective providers have the experience, the tools, and the tactics needed to handle the most critical aspects of operating a business: Engaging with potential customers.

    The Sales Picture: Changes and Challenges

    Regardless of the company, many small business operations struggle with the challenges of reaching new customers. The process of sales – attracting new customers and converting contacts into transactions – is already challenging enough. Small companies can face significant hurdles in this department. These hurdles may stem from a lack of experience on the sales team, especially in lead generation, or may require expenditures a company and its staff are unprepared for.

    Advancing Technologies

    Advances and shifts in technology can also create complications in the sales arena. New technologies and ever-changing practices become available on a constant basis, and these new features may force a company to adapt its selling approaches quickly. For example, changes in communications tools or evolution of customer preferences may necessitate a revised sales practice to leverage successfully, and many companies simply do not have the flexibility or experience needed to do so. Social media marketing is an illustration of shifting consumer preferences; using social media platforms effectively has been difficult for many business operations unfamiliar with the tools and techniques needed to succeed in this arena.

    Costs

    Costs represent significant a challenge companies face in selling. Overhead costs are always a concern, regardless of the size of the business in question. Doing more with less has become the mantra in the modern business world, and this has dramatically altered the sales landscape. Unfortunately, without careful evaluation and overview of practices, costs can run out of control. The direct costs associated with in-house, particularly the cost per lead generated, can harm a company’s profitability, especially as these costs increase over time through inefficiency. It is clear that a solution is needed to rein in costs and to improve efficiency. That solution is the outsourcing of inside sales.

    Outsourced Sales: Boosting Efficiency While Reducing Expenses

    outsourced b2b sales Boosting Efficiency While Reducing ExpensesInside sales outsourcing can improve both lead generation and execution for businesses. Highly-trained professionals use the latest tools and technologies to improve efficiency. An outside sales team is just that: a team working for a company that manages these practices all day, every day. With that kind of focus and that blend of training, tools, and results-driven performance, handing over sales to a third-party provider begins to make a lot of sense.

    Convert Sooner

    The first cost-saving advantage lies in this capability; while inside sales units in a given business may need to experiment with techniques or strategies as a sales campaign begins and before the desired goals are achieved, an outsourced provider is ready to produce results right away. This slashes overhead costs, particularly when ramping up a new initiative.

    Tracking & Tools

    Leading service providers also use rigorous tracking and reporting tools as a means of providing detailed sales information to their clients. This is a tremendous advantage in terms of direct costs such as cost per lead. In-house teams sometimes suffer from an inability to pinpoint leaks in the sales funnel, or may not be able to understand why certain leads are lost at different points of the campaign. The outsourced team, such as an outbound telemarketing team, collects and analyzes data to improve customer touches and generate leads efficiently. A related advantage is the safety net of responsibility: in order to succeed, an outsourced sales provider must produce results, and that means bringing in new customers and closing deals. To achieve these results, the provider takes on a significant portion of the risks involved in sales, and is thus responsible for delivering results.

    Other Advantages

    There are many more advantages companies can enjoy when choosing to farm out sales to a third-party provider. To summarize the many advantages of outsourced inside sales practices, the benefits include:

    • Time and Cost Savings – outsourcing teams are equipped with the tools and knowledge to get campaigns up and running quickly, ultimately saving money over in-house operations.
    • Reduced Risk – by outsourcing some or all of its sales, it is also outsourcing some of the responsibility to a third-party provider. This can be an effective risk management strategy, especially for smaller businesses in competitive market sectors.
    • Improved Performance – outsourced telemarketing professionals and teams have the experience, the focus, and the training to deliver results.
    • Market Expertise – there are many third-party providers that have unique insights into specific markets, giving them an advantage for specialty sales. These insights can spur new ideas and new ways of connecting with customers in a given market niche.
    • Safe Business Growth – many smaller firms simply do not have the budget or the resources for a dedicated in-house team. By engaging with an outside provider, they can gain the advantages of a dedicated team without the overhead and training costs associated with creating their own department. This can help the business grow safely, without unnecessary risks or expenses.

    Choosing the Right Outsourced Sales Provider

    Now that we understand sales outsourcing and have explored a few of the many advantages of adopting this model, the question becomes: How does one choose a provider?

    Different companies have different needs and varying goals. Some companies may benefit from outbound telemarketing options, while others need a full suite of inside sales services. Many companies can benefit from a dedicated customer service department tied to the sales operation, such as a call center.

    Identifying Sales Needs

    The first step in evaluating a service provider is to take a close look at the specific services the outsourced sales companies offer to their clients. Some may offer customized sales solutions, while others may incorporate a range of services into one package. Make sure that whichever provider you choose for your company’s growth has the services you need to make the sales operation as efficient and as effective as possible.

    Specialty Providers

    Some outsourced companies specialize in specific fields, such as healthcare, technology, agriculture, or defense contracting. These providers can be invaluable in taking sales to an entirely new level, and have industry knowledge that is critical in connecting with customers. If your company occupies a unique niche in your market, it is a good idea to seek out specialty providers, if available.

    Capabilities

    Capabilities are the most important consideration, yet too many companies focus solely on the costs associated with outsourcing sales. While settling on the lowest-cost provider sounds like it makes sense, the reality is that budget-oriented service providers rarely have the technology, the experience, or the mastery to achieve the desired results. Remember: it is more important to partner with a provider that can deliver.

    Create A Partnership

    Finally, understand that in order to achieve the results you want from your sales services provider, it is important that the provider is able to create an active partnership. Demand interaction from your provider, especially in terms of regular data collection and reporting practices. The stronger the business relationship, the more capable and successful the partnership between business external provider.

    Contact SalesFish today to speak to a sales expert.